Fastly Inc. Internet Outage

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Thousands of government, news and social media websites across the globe were coming back online on Tuesday after getting hit by a widespread hour-long outage linked to U.S.-based cloud company Fastly Inc.

High-traffic sites including Reddit, Amazon, CNN, PayPal, Spotify, Al Jazeera Media Network and the New York Times went down, according to outage tracking website Downdetector.com. They came back after outages that ranged from a few minutes to around an hour early in the morning in the United States but middle of the day in Europe.

"Our global network is coming back online," Fastly said.

One of the world's most widely-used cloud-based content delivery network providers, the company earlier reported a disruption from a "service configuration" and did not explain.

"Incidents like this underline the fragility of the internet and its dependence on a patchwork of fragmented technology. Ironically, this also underlines its inherent strength and how quickly it can recover," Ben Wood, chief analyst at CCS Insight, said.

"The fact that an outage like this can grab headlines around the world shows how rare it is."

Typical service configurations for a cloud service provider can include updating security rules to protect information, or instructing a server to refresh the contents of a news site before serving it to a customer, said Andy Champagne, senior vice president at Akamai, a cloud service company.

A simple typo can be propagated to thousands of servers and cause disruptions, he said.
 
It is weird that some of these very big websites don't create their own cloud-based content delivery network, so they don't go down at the same tome as other websites.
 
It's kind of crazy how many big sites just went down because of one company. Even the UK Government site was down for a bit.
 
Apparently they pushed out an update with a bug that had a slim chance of being trigged, and someone did it, taking all the sites offline.

Kudos to the hoster for getting back online so fast though.
 
Were they aware of the bug before they released the update? Because it feels like something someone would definitely do lol. "It's fine, no one will trigger it. We'll fix it later"
 
I wonder if it was an angry employee who decided to change a "service configuration" setting to cause a huge internet outage, so their employer gets embarrassed from the bad news posts of website outages to big websites because Fastly messed up a "service configuration" .
 
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