Other Former PlayStation boss Shawn Layden says “No one is more in touch with their fan base than Nintendo

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"I think Nintendo's been very intentional in what lane they play in. And I'm not being dismissive about that at all. I mean, I think they're very focused on who their fans are and what their fans want.

No one is more in touch with their fan base than Nintendo. Even PlayStation was never this in touch with the fan base as Nintendo is. They know who their fans are. Look at it this way. During the pandemic, when we saw revenues in video gaming rising significantly because we're all locked inside and can't go out, a lot of companies hired a bunch of people because they thought this curve is: 'All numbers go up. Let's chase that number. Let's go, go, go. Throw some more gas on the fire.'

Well, actually, Nintendo knew that would happen. So, they're like the one team that stayed just in position. They stayed on course. They had their plan. They're moving their plan. So they didn't have to suffer the peaks and valleys so much as if you're chasing the opportunity. They just know what their opportunity is. They see it. They understand it better than anyone else. And they go for it and they do it really well."
 
I don't really know if I believe this lol. They don't really listen to their fan base and they go after fan games and ROM hacks which do no harm to their games.
 
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