Hackers have demanded a $10 million ransom from Garmin after confirmation the company was the victim of a ransomware attack. The WastedLocker ransomware hit Garmin’s network on Thursday, with one employee telling Bleeping Computer they first noticed something was wrong when they arrived at work on Thursday morning.
The outage affects cyclists using the popular Garmin Edge units, as well as runners, and other athletes who wear the Garmin watches.
Garmin also manufactures Sat Nav devices, lifestyle tracking watches and navigational systems for pilots, meaning the effects of an outage could be more consequential than the loss of a few Strava KOM/QOMs.
“We are currently experiencing an outage that affects Garmin Connect, and as a result, the Garmin Connect website and mobile app are down at this time,” Garmin said at the time of the outage on Thursday.
“This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience.”
The outage affects cyclists using the popular Garmin Edge units, as well as runners, and other athletes who wear the Garmin watches.
Garmin also manufactures Sat Nav devices, lifestyle tracking watches and navigational systems for pilots, meaning the effects of an outage could be more consequential than the loss of a few Strava KOM/QOMs.
“We are currently experiencing an outage that affects Garmin Connect, and as a result, the Garmin Connect website and mobile app are down at this time,” Garmin said at the time of the outage on Thursday.
“This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience.”