IT Job but in Forum type role?

Revolved101

Revolved101

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Are there any jobs out there that you all know of that are in the IT field but its similar to the forum in a sense I am an Administrator (specifically) just for an Application program or software? an example I found was Web Support or IT Application Administrator are there any more out there?
 
No idea what the job role would be called but I'm sure there is a job out there for managing websites that are developed using content management systems like WordPress
 
I was doing that in a sense before my recent promotion, it was product tech support. I had Project Manger (bascially admin rights) status and managed a student services website, often taking tickets to update information, look into issues and help end user issues with their PC not working right via chat and email/ticket system and eventually phones... (bleh!).

So there is jobs out there like that. Many may fall under generic tech support roles.
 
Demon_Skeith said:
I was doing that in a sense before my recent promotion, it was product tech support. I had Project Manger (bascially admin rights) status and managed a student services website, often taking tickets to update information, look into issues and help end user issues with their PC not working right via chat and email/ticket system and eventually phones... (bleh!).

So there is jobs out there like that. Many may fall under generic tech support roles.
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like IT support or Support specialist?
 
Revolved101 said:
like IT support or Support specialist?
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Kind of a mixture of both, but most of the stuff I took care of was change passwords/emails or in a nice way telling them they were stuipd for using the wrong link.

Job started to suck when I had to do support over the phone :squint:
 
Demon_Skeith said:
Kind of a mixture of both, but most of the stuff I took care of was change passwords/emails or in a nice way telling them they were stuipd for using the wrong link.

Job started to suck when I had to do support over the phone :squint:
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Hope I don't get the phone bit lol
 
Demon_Skeith said:
It sucks but a good skill to have.
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Sorry this might sound a bit weird and strange networking (cables checking networks fixing network issue etc) is a very challenging career move for me at the moment even Help Desks have it here
 
Revolved101 said:
Sorry this might sound a bit weird and strange networking (cables checking networks fixing network issue etc) is a very challenging career move for me at the moment even Help Desks have it here
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Long as you can figure out how the network is working and can google you will be fine.

An issue I dealt with last month, got a ticket about someone not getting internet. So I went up to his office, our network works with an internet wire running from the wall into a phone, with a second internet cable leading into their computer or dock setup. I had to figure out and narrow down where the internet was being killed at and after some playing around I figured out the internet port on the dock was bad, swapping out the dock with another restored the connection.
 
Demon_Skeith said:
Long as you can figure out how the network is working and can google you will be fine.

An issue I dealt with last month, got a ticket about someone not getting internet. So I went up to his office, our network works with an internet wire running from the wall into a phone, with a second internet cable leading into their computer or dock setup. I had to figure out and narrow down where the internet was being killed at and after some playing around I figured out the internet port on the dock was bad, swapping out the dock with another restored the connection.
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This happens to me yesterday thank goodness someone on my team told me the solution was this.
 
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