Jersey Mike's Named Top Fast Food Chain

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For the first time in more than a decade, Chick-fil-A is no longer the top-rated quick-service restaurant, according to the American Customer Satisfaction Index (ACSI), which rates eateries based on thousands of customer surveys reflecting on recent experiences with major chains.

After an 11-year run, results from 16,464 respondents knocked the chicken chain from its coveted spot in favor of sandwich shop Jersey Mike's ($4.2 billion in sales) which was commended for its freshness, food variety and value.

Here is the breakdown:

Top 4 sandwich spots

Jersey Mike's
Jimmy John's
Subway
Arby's

Top 5 chicken spots

Chick-fil-A
KFC
Raising Cane's
Wingstop
Popeyes

Top 4 pizza spots

Papa Johns
Pizza Hut
Domino's
Little Ceasers

Top 5 burger spots

Burger King
Culver's
Sonic
Wendy's
Five Guys

Fast food heavy-hitter McDonald's ranked seventh on the list for burgers with a score of 72, not even breaking the top five.

 
Jersey Mike's has a really good chicken Philly sub I always get when I get their food. Also DQ has the best chicken strips and they're way better than Raising Cane's. I find RC super overrated, their bread is always soggy and their chicken strips are mid.
 
TheRavenfreak said:
Jersey Mike's has a really good chicken Philly sub I always get when I get their food. Also DQ has the best chicken strips and they're way better than Raising Cane's. I find RC super overrated, their bread is always soggy and their chicken strips are mid.
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I have a harder time believeing someone actually eats non-dessert foods at DQ than someone thinks they're being edgy for saying Cane's is mid.
 
Jersey Mike's is pretty good, sad so many fast food places is on the list.
 
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