"In early 2022, Nintendo suspended shipping products to Russia, and placed Nintendo eShop under maintenance following the suspension of transactions in Russian rubles by the payment provider. Following this, and as a result of the economic outlook, Nintendo of Europe has decided to wind down operations of its Russian subsidiary.
"We will maintain a minimal presence in Russia to complete the wind-down process, and to fulfil legal, contractual and administrative requirements. Employees in Moscow received individual compensation packages, and their contracts ended by mutual agreement and with our appreciation for their efforts.
"We continue to investigate solutions to honour preceding commitments to our customers in the Russian market. In this vein and a spirit of transparency, we are in advanced discussions with potential suppliers of repair and warranty service for Nintendo products that had already been sold in the Russian market, with LLC Achivka being one such potential supplier.
"We are aware that several companies in Russia operate parallel imports of goods, including Nintendo products. Nintendo is not affiliated with such companies and has no involvement in parallel import activities in Russia.
"In case our Russian customers have questions regarding our products or services, we continue to encourage them to contact Customer Support."
"We will maintain a minimal presence in Russia to complete the wind-down process, and to fulfil legal, contractual and administrative requirements. Employees in Moscow received individual compensation packages, and their contracts ended by mutual agreement and with our appreciation for their efforts.
"We continue to investigate solutions to honour preceding commitments to our customers in the Russian market. In this vein and a spirit of transparency, we are in advanced discussions with potential suppliers of repair and warranty service for Nintendo products that had already been sold in the Russian market, with LLC Achivka being one such potential supplier.
"We are aware that several companies in Russia operate parallel imports of goods, including Nintendo products. Nintendo is not affiliated with such companies and has no involvement in parallel import activities in Russia.
"In case our Russian customers have questions regarding our products or services, we continue to encourage them to contact Customer Support."
