Hey didn't know you had a channel! I watched the latest video re Sony only selling digital copies. There was a meme storm about that a while ago so basically everyone in gaming knew what's up.
I think Sony really didn't factor the reputation damage into consideration. Not sure what the drugs the execs at Sony were cooking. What they could have done instead is just make it increasingly more annoying to acquire physical copies while making digital copies easier and then wait for X-box to make this massive mistake.