A 26-year-old Saudi gamer says his PlayStation Network account was locked for using the word Jihad—which also happens to be his first name.
Jihad Al Mofadda, whose story shot to the front page of Reddit yesterday, said that Sony banned his account on June 7. At first, PlayStation customer support offered to switch his PSN name to something else. Then, he says, after a few days of silence, a different representative reviewed the ticket and decided to ban the account entirely, preventing Al Mofadda from accessing his stats, trophies, and all of the digital games he’s purchased. After his story exploded, Al Mofadda was able to get in touch with a Sony representative again, but he was unable to keep his original handle.
more here.
Sony really needs to roll out name changes.
Jihad Al Mofadda, whose story shot to the front page of Reddit yesterday, said that Sony banned his account on June 7. At first, PlayStation customer support offered to switch his PSN name to something else. Then, he says, after a few days of silence, a different representative reviewed the ticket and decided to ban the account entirely, preventing Al Mofadda from accessing his stats, trophies, and all of the digital games he’s purchased. After his story exploded, Al Mofadda was able to get in touch with a Sony representative again, but he was unable to keep his original handle.
more here.
Sony really needs to roll out name changes.