I find it very frustrating being asked to be put on hold when I'm talking with a customer service representative on call. I rather you leave the line open and do whatever you want to do than put me on hold with the silly songs playing in the background.
Do you like being put on hold?
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Thread started by Heatman
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I don't like being put on hold but if it's a call which why I'm calling is important to me, I won't have any other option than to wait.
Same. I have a habit of hanging up the call and calling back if I’m on hold longer than 20 minutes.
I dislike being put on hold so much. Earlier today I had to call my doctors regarding blood test results as it had been a week since I had the blood taken to be tested and I was put on hold for 4 minutes whilst the receptionist spoke to the doctor only to find out, they want to take more blood which they took today.
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What happens when they still keep you on hold for another 20 minutes? Will you keep hanging up and calling back?
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I don't like be put on hold because I'm afraid my phone's battery will run out before I can talk to someone, and it is a waste of time.
Yes, I’ll hang up and call back some other time. I won’t call back the same day.
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This is what makes it more understandable as far as I tell because calling them back the same day is just being penny wise and pound foolish.
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No I hate losing my train of thought while on hold and then sounding like a nervous idiot by the time the call resumes.. this isn't usually the case with people that I know, but rather with people I am doing business with.
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My brother told me about how he slept off on while he was on hold. He's the type who can sleep off easily when they're not doing anything and he snores a bit. Imagine when the call resumed and the person on the other end was hearing him snore 