Regarding Steamworks, I did read somewhere that M$ wasn't allowing free content through Steam on the 360. Was there any specific reason why though? It must have made them loose sales for the game having the obvious worst version of the game for the console.
PSN going down hasn't caused me any problems. Netflix still works, I have my sisters to play Portal 2 co-op, and this gives me a chance to finish up playing through Metroid Prime and Okami. Besides, I never really play online anyway, growing up mostly on Nintendo consoles.
It's pretty much a combination of Microsoft's tight regulations and lack of clarity between both parties of whether Valve had the okay to implement Steamworks like they did with the PS3. Here's an article done last month regarding the topic. Honestly, I don't think it hurt sales too much. Just at my store for example, we had more pre-orders for the PS3 version but the 360 wasn't too far off. It was mainly the multi platform owners who jumped ship once they heard the implementation of Steam and bonus copy for the PC. More bang for their buck. I'm sure my experience was shared by many.
I hope Valve has more luck in the future with their goal of Steam integration. I love what they did for the PC gaming community with Steam and what they try to bless the console side of things with Steamworks so far. Heck they may even have luck with Nintendo's new console if they play their cards right.
I agree, Netflix is working perfectly, internet connections can still be established thankfully, it's just the Playstation side of things going out of wack. I'm glad to hear gaming is still a go in your home. I'm also catching up with other games I've been neglecting. Darn you backlog of awesome games!