always remember my coin rule, where there is your situation, then there is mine. Alone and barely able to pay the bills.I'm sorry man. I guess I'm lucky to be able to live with my g/f and we can both pay the bills.
uhhhnn, funny you mention this VZ. Had this guy in today who had to get a new PC.The average person does not understand technology at all. The older generations tend to struggle with it more. I'm not saying every single older person does, but most of them do struggle with it to some degree. They can't be bothered to learn or they do the bare minimum and just expect everyone to cater/explain to them.
It gets even worse when you add tech-ignorance and customer service together. People have no problems at all being right cunts to customer service reps. (Often for no reason at all.) But add in a person's unwillingness to listen/understand on top of a penchant for getting abusive towards those trying to help and who are oft unable to do much in response... yeah not fun.
(I say unable to do much because in many cases the service reps are not allowed to refuse to help or even raise their voice slightly despite whatever abuse is hurled at them. In some cases it has to get to levels where police would be called before a service rep can actually refuse.)